Careers at NXG Thrive

Build a career that supports people when it matters most.

Join a purpose-led organisation providing mental health, wellbeing and early-intervention support for children, young people and the professionals who care for them.

View Current Opportunity Contact Our Team

Work with purpose

Help create safer routes to support.

Our work is centred on timely, responsible and person-focused mental health support.

NXG Thrive provides mental health, wellbeing and early-intervention services for children and young people across face-to-face, virtual and hybrid settings.

People joining our programmes contribute to work that requires empathy, sound judgement, professional boundaries, clear communication and a firm commitment to safeguarding.

Our recruitment process is designed to help applicants understand the role, confirm that the required eligibility conditions are met and provide the information needed for safer recruitment.

Applicants should review the eligibility and commitment requirements carefully before beginning an application.

Current opportunity

Make a difference through text-based crisis support.

Review the current programme and its main requirements before moving to the application page.

Volunteer programme

Crisis Text: Volunteer Programme

This remote volunteer role involves providing real-time, text-based crisis support to people of all ages, including children and young people. Volunteers must be ready to work within clear clinical, professional and safeguarding responsibilities.

Remote role Minimum 4 hours weekly 12-month commitment Safeguarding responsibilities

Enrolled on a recognised clinical or counselling pathway
Right to work and volunteer in the United Kingdom
Reliable broadband and a suitable computer or laptop
Stable and private environment for remote support

View Programme and Apply

Eligibility overview

What applicants should have in place.

These points provide a quick overview. The application page will ask for further information and confirmation.

Recognised pathway

You must currently be enrolled on an accepted clinical, psychology, counselling, nursing, social work or related registration pathway.

Time commitment

You must be able to volunteer for at least four hours every week for a minimum of 12 months, with a target of 200 hours.

Safeguarding readiness

You must understand that recognising, recording and reporting safeguarding concerns forms part of the role’s responsibilities.

Suitable home setup

You need reliable broadband, a suitable device and a private environment where crisis-support conversations cannot be overheard.

Why join the programme

Develop your practice while supporting people in crisis.

The programme gives suitable applicants an opportunity to apply developing clinical and communication skills in a structured text-based support setting.

Text-based communication

Build confidence communicating calmly and clearly through real-time written support.

Safeguarding practice

Work within clear safeguarding, escalation and professional-boundary requirements.

Applied development

Gain relevant experience alongside an accepted clinical or counselling training route.

Meaningful contribution

Contribute time and skills to support people during emotionally difficult or high-pressure situations.

Application process

What happens when you apply.

Applicants progress through eligibility checks, a structured self-assessment and safer-recruitment review.

Check eligibility

Complete the initial pathway and right-to-volunteer questions.

Complete assessment

Provide safeguarding, availability, technical and motivation information.

Submit your CV

Upload your current CV and confirm the required declarations.

Application review

The recruitment team reviews suitable applications and contacts selected candidates.

Fair and responsible recruitment

NXG Thrive is committed to a fair recruitment process. Some eligibility requirements are linked directly to the nature of the volunteer role, its safeguarding responsibilities and the need for safe remote working. Applicants should answer every question accurately and should not include unnecessary sensitive personal information in free-text responses.

Ready to take the next step?

Review the programme and begin your application.

Check the full eligibility criteria and prepare your course details, availability information and current CV before starting.

Go to Volunteer Programme Contact NXG Thrive